Villa Rentals - Applegate Realtors
Posted: Sun Jan 14, 2007 5:41 pm
We had a wonderful vacation in Puerto Vallarta, Mexico the week between Christmas and New Years. However, be very careful when dealing with Applegate Realtors. Deciding to rent a luxury villa, my extended family chose one of the properties advertised by Applegate Realtors in the center of town. Although expensive, we thought that having a heated pool was worth the price alone.
They advertised a heated pool and air conditioning and both did not work when we arrived at the Villa. Initally, none of the Air Conditioning units worked, but the staff was able to get them to work in a few hours. If the staff wasn't there, we would not have had air conditioning until the next day, at least.
It took a few days to get the heat in the pool working, and then it only worked for one day. Then the pool heater caught on fire and had to be extinguished by the pool maintenance man. It never worked again.
The general maintenance of the Villa was poor- many light bulbs were out, many knobs on the drawers kept falling off,and one of the bedroom lamp shades was missing during our entire saty even after we called attention to it. In the kitchen, the toaster was very old and didn't work well and the coffee pot didn't work all of the time with the plug broken. In fact one of us received an electrical shock when trying to make coffee one day.
Although we had a great time, because of the above we cannot recommend Applegate Realtors. We brought the issues to their attention during the middle of our stay, but Applegate refused to give us any monetary compensation.
They advertised a heated pool and air conditioning and both did not work when we arrived at the Villa. Initally, none of the Air Conditioning units worked, but the staff was able to get them to work in a few hours. If the staff wasn't there, we would not have had air conditioning until the next day, at least.
It took a few days to get the heat in the pool working, and then it only worked for one day. Then the pool heater caught on fire and had to be extinguished by the pool maintenance man. It never worked again.
The general maintenance of the Villa was poor- many light bulbs were out, many knobs on the drawers kept falling off,and one of the bedroom lamp shades was missing during our entire saty even after we called attention to it. In the kitchen, the toaster was very old and didn't work well and the coffee pot didn't work all of the time with the plug broken. In fact one of us received an electrical shock when trying to make coffee one day.
Although we had a great time, because of the above we cannot recommend Applegate Realtors. We brought the issues to their attention during the middle of our stay, but Applegate refused to give us any monetary compensation.
