Magna Car Rental - BEWARE!!

Incidents, either bad or that could be improved in the city.

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Contessa
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Magna Car Rental - BEWARE!!

Post by Contessa » Thu Mar 20, 2008 6:31 am

Hi all,

We just returned from a great week in PV... great weather, amazing adventures, all good.

The only disappointment came when we rented a car from Magna Car Rental across from the Krystal as recommended. When I called, I was quoted a price of $560 p per day for two days for a 2005 Jeep. They sent a car to come and get us at the Tropicana, which was nice. When we got to the office, our rental price was $140 US for the two days. I argued with the poor girl at the desk who didn't seem to know why the price was quoted in pesos. I was very clear on the phone when I made the reservation about the cost. I am disappointed that they tried to overcharge us. We then said we would only need the vehicle one day instead of two, so they offered us $70 US for one day and $50 US for the second day. Getting closer to the original quote, although I was still disappointed.

In future, I will insist on a quote emailed so that we have proof.

Just a heads up!

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katnsocal
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Post by katnsocal » Thu Mar 20, 2008 5:39 pm

I have rented from them for 15 years but I go to the office across from the Sheraton. I have never had any problems with them price or service wise. But I never make reservations in advance I just walk-in to the office and make the arrangements in the office. I have never had them try to change prices on me. Once they did call me the day after I returned the car and tell me the front license plate was missing off the car. I told them it was there when I returned it yesterday, so what happend to it from yesterday until today is anyone's guess. They never called me back and never charged me any extra.

oldskool55
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Post by oldskool55 » Mon Nov 03, 2008 9:47 pm

I don't think Magna Car across from Bougainvillea would deliberately try and cheat anyone. I have been renting cars from them for several years and I have never had any problem whatsoever,I even had a minor accident and was told don't worry about it.Over the years my wife and I have become very good friends with Juanita and have been invited to her home for a great dinner. I don't know if you rented from a different location but don't hold a grudge try them again and see for yourself.Best of luck on future trips. :)

lauragold
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car rentals in pv

Post by lauragold » Sat Nov 08, 2008 9:23 pm

we stay in zona romatica, but we rent from avis at the airport, in advance, with an email confirmation...best rates there i think...so we have a car for a few days in december at 35 a day, plus any insurance but we use amex who covers us for everything for the entire rental at $25...so we generally bus to the airport and then return the car there but they have always driven us back...

laura

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