Rental owner kept deposit unfairly - waht do to?

gonzalosilverio · Post by **gonzalosilverio** » Mon Feb 01, 2010 12:34 am

Andy Stock owns a bungalow rental which he calls Casa Simpatico in Santa Cruz, Nayarit near San Blas. He also runs a water taxi in San Francisco. We rented Andy Stock's house in Mexico. He sent us a contract showing rent and deposit costs, number of people, and length of rental. We took excellent care of his property but after we left and contacted him to return our deposit he decided he should have charged us more and has refused to return the money.

What sort of recourse do we have? We have the rental agreement which he is backing out on, and an email trail. Any ideas? It is no longer about the money as much as the unfairness of it all.

Thanks.

To see more - see rental agreement, email trail) see:

http://fun-vacations-in-mexico.blogspot ... atico.html

and

http://fun-vacations-in-mexico.blogspot ... atico.html

chico98 · Post by **chico98** » Mon Feb 01, 2010 10:27 pm

try using consumer complaint
PROFECO
in vallarta
it is on fco villa and gaviotas
second floor
front of car wash
their online site
http://www.profeco.gob.mx/formas/f_3i_quejas.htm

buen suerte
chico

ronald · Post by **ronald** » Tue Feb 02, 2010 12:29 am

Andy's website for this place is http://www.vrbo.com/30535 with his phone number listed as well.. You would think that he would be little concerned with this negative publicity and clear this up pretty quick.

gonzalosilverio · Post by **gonzalosilverio** » Tue Feb 02, 2010 12:49 am

Many thanks for the suggestion, Chico. I will follow that up.

Ronald - I hope so. Andy was a really nice guy and his place was wonderful and then he came up with the security thing, I could not believe it. What made me mad was how cavalierly he treated my wife in emails: "Ya, sure" when she complained about it.

Anyways - many thanks for the advice!