Hotel Casa Doña Susana

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All Inclusive

Wi-FI

Restaurant

Bar

Pool

No Pets

Adults Only

Romantic Zone

  • Description
  • Amenities
  • Policies
  • Gallery

About Casa Dona Susana

Casa Dona Susana is an adult-only hotel in the Zona Romantica area of the city, at a short distance from the boardwalk, and surrounded by a number of restaurants and shops. Puerto Vallarta is a destination with many attractions, such as Islas Marietas, with a large variety of marine wildlife and numerous exotic birds. The Puerto Vallarta international airport (PVR) is 12 kilometers (7.5 mi) away.

Casa Dona Susana has 42 guest rooms decorated in a Mexican colonial style, with hand-carved wooden furniture, and equipped with air conditioning, telephone, TV with cable channels, in-room safe, and private bathroom with shower.

At Casa Dona Susana you can enjoy a tranquil atmosphere on the sun terrace with pool on the top of the building. The hotel also offers parking, room service, and luggage storage. Registered guests at the hotel can access to services and amenities at sister hotel, Playa Los Arcos, only half a block away.

Benefits for booking at Casa Dona Susana

  • Access to the facilities of the Playa Los Arcos hotel
  • Free internet access
  • Only guests over 15 years of age

Hotel Features

This smoke-free hotel features a restaurant, an outdoor pool, and a bar/lounge. Free WiFi in public areas and free self-parking are also provided. Other amenities include a coffee shop/café, a rooftop terrace, and massage/treatment rooms.

Room Amenities

All 42 rooms offer free WiFi, minibars, and LED TVs with cable channels. Other amenities available to guests include premium bedding, hair dryers, and safes.

Location:

Manuel M Dieguez No 171, Puerto Vallarta, JAL 48380
Puerto Vallarta Romantic Zone

All-Inclusive Details

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Casa Dona Susana are all-inclusive. These rates include onsite meals and beverages and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This romantic hotel also offers an outdoor pool, a rooftop terrace, and spa services. Concierge services and wedding services can be provided. Onsite self-parking is complimentary.

Casa Dona Susana is a smoke-free property.

  • Spa services on site
  • Spa treatment room(s)
  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Restaurant
  • Meeting rooms
  • 24-hour front desk
  • Porter/bellhop
  • Total number of rooms – 42
  • Multilingual staff
  • Gift shops or newsstand
  • ATM/banking
  • Dry cleaning/laundry service
  • Barbecue grill(s)
  • Outdoor pool
  • Number of floors – 4
  • Elevator/lift
  • Wedding services
  • Smoke-free property
  • Tours/ticket assistance
  • Rooftop terrace
  • Concierge services
  • Free self parking
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium bedding
  • Air conditioning
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Minibar
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower/tub combination
  • Iron/ironing board
  • In-room safe
  • Desk
  • Cable TV service
  • Free WiFi
  • LED TV

Where to Eat

Casa Dona Susana has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Check-in

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Visa, Mastercard, American Express.

Children and extra beds

  • This property welcomes adults only.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: MXN 199 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This Hotel has other names

  • Casa Dona
  • Casa Dona Susana
  • Casa Dona Susana Hotel
  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Puerto Vallarta
  • Casa Susana
  • Dona Casa
  • Dona Casa Susana
  • Dona Susana
  • Susana Casa

Gallery

FAQ

  • The Marina and the Romantic Zone are considered some of the safest areas to stay in Puerto Vallarta. Both areas are popular among tourists and offer a variety of accommodations, restaurants, and attractions. The Marina is known for its upscale atmosphere, luxury resorts, and high-end shops and restaurants. It has a very secure, controlled environment with 24/7 security personnel. The Romantic Zone offers a more authentic Mexican experience with cobblestone streets, colorful colonial buildings, and a vibrant mix of galleries, cafes, and bars. As a central tourist area, it also has a strong police presence and is considered very safe.

  • Locals in Puerto Vallarta enjoy spending time at the city’s beautiful beaches, scenic parks, and lively local markets. Popular beach spots include Playa de Oro, Playa Las Animas, and Playa Camarones for their soft sand and calm waters. Many locals visit the Vallarta Botanical Gardens to enjoy the lush vegetation and hiking trails. They also frequent authentic local food venues like Birrieria las 3 Regiones taco stand, cafes like Cafecito Vallarta, and neighborhood bars like La Cerveceria Union. The downtown Lazaro Cardenas market is a favorite for produce, spices, crafts.

  • Yes, downtown Puerto Vallarta is an exceptionally nice and popular area, celebrated for its vibrant mix of historic Mexican charm and a lively beach town atmosphere. It features a picturesque historic center with cobblestone streets, colorful buildings, and the iconic Parish of Our Lady of Guadalupe church. The downtown seamlessly blends into the scenic Malecón, a beautiful oceanfront boardwalk lined with fascinating sculptures, shops, and restaurants, making it perfect for strolling and enjoying the stunning ocean views.

    The area offers an excellent variety of dining, from upscale restaurants to authentic street food, along with fantastic shopping in boutiques and art galleries. Adjacent to the main center is the popular Zona Romántica (Romantic Zone), known for its trendy vibe and energetic nightlife. The entire downtown is considered safe and is very walkable, allowing visitors to easily explore its captivating blend of culture, cuisine, and coastal beauty on foot.

    Tip: For an unforgettable experience, head down to the Malecón or any beachfront spot about 30 minutes before the scheduled sundown to watch the spectacular sunset over the bay.

  • Old Town, also known as the Romantic Zone or Zona Romántica, is considered the historic heart of Puerto Vallarta. It is characterized by its picturesque cobblestone streets, classic whitewashed buildings, red-tiled roofs, and a lively mix of shops, galleries, restaurants and bars. Nestled between the Sierra Madre mountains and Banderas Bay, Old Town has a traditional Mexican village charm with its colonial architecture and slower pace compared to the rest of Puerto Vallarta. Its romantic ambience comes from the area’s natural beauty, outdoor cafes, and charming boutique hotels. Old Town offers visitors a taste of an authentic Mexican neighborhood.

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