PuertoVallarta.net (“we”, “us”, or “our”) operates the website https://www.puertovallarta.net (the “Site”). This Privacy Policy describes how we collect, use, and protect information when you visit or use our Site.
This website is intended for people 18 years of age or older.
1. Information We Collect
We collect personally identifiable information (“PII”) that you voluntarily provide to us. PII includes information that can identify you as a specific individual, such as your name, email address, phone number, or mailing address.
We may collect PII when you:
- Subscribe to our newsletter or announcement list
- Contact us with a question, suggestion, or request
- Make an inquiry about hotels, tours, or other travel services
- Participate in a survey, contest, or promotional offer (if offered)
- Register for any account or membership features (if available)
Most areas of the Site can be accessed without providing any PII.
2. Travel and Booking Information
When you request travel-related information or make a reservation through our partners, those partners may collect additional details such as full name, address, telephone numbers, email address, and travel preferences. Payment and credit card information (if any) is handled exclusively by our third-party partners or the travel suppliers themselves. PuertoVallarta.net does not store credit card numbers on its systems.
3. Automatically Collected Information
When you visit the Site, we automatically collect certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on the Site
We may also use cookies and similar technologies. Cookies are small text files placed on your device to help the Site function properly, remember preferences, and analyze traffic. You can control cookies through your browser settings. Note that disabling cookies may affect certain features of the Site.
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send newsletters, travel updates, or promotional communications (only if you have opted in)
- Improve the content, functionality, and user experience of the Site
- Analyze site traffic and usage patterns
- Comply with legal obligations
5. Sharing of Information
PuertoVallarta.net does not sell or rent your personal information to third parties.
We may share information with trusted service providers who help us operate the Site (for example, email delivery, analytics, or hosting). These providers are required to keep your information confidential and use it only for the purposes we specify.
When you book or inquire about travel services through our partners, the relevant information is shared with those partners and the travel suppliers as necessary to fulfill your request. We encourage you to review the privacy policies of any third-party partners or suppliers.
We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer.
6. Third-Party Links and Advertising
The Site may contain links to third-party websites and may display advertising (including Google AdSense or similar networks). These third parties have their own privacy practices. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their policies.
7. Data Security
We take reasonable technical and organizational measures to protect the personal information we hold. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails or by contacting us. You may also request access to, correction of, or deletion of the personal information we hold about you by emailing us.
9. Children’s Privacy
The Site is not directed at children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us so we can delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the bottom of this page will reflect the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: information@puertovallarta.net
Website: https://www.puertovallarta.net
Mailing address / Phone:
57, Calle Circuito Andaluz 126, Club Hipódromo, 48290 Puerto Vallarta, Jalisco, Mexico
WhatsApp: +523221435305
Land line phone: +52 (322) 299-6179
Last updated: August 19, 2026
