If you are a los tules time share owner for a specific unit on a specific week be carefull. We just got back from our 2 weeks in unit 19-501. Apparently the company that owned the time shares went bankrupt and some of the units were sold outright on the condition the new owners be responsible for the rest of the time people still had to use. this means you are staying as a guest of the new owner of your unit. this also means that you receive no services from Los tules unless the owner of your unit arranges for them. We had no maid service for 2 weeks no towel changes. When we had any problems in our unit (no coffee pot, telephone did not work, no drinking water) we were told Los Tules was not responsible and we would have to contact the owner for his OK and payment for anything. We were not even informed at any point before we got there that the unit had been sold. We could not even stay in the room that night because the owner had not informed them we were coming. Your condo fees are no longer paid to Los Tules they go directly to the owner, what you receve for your money is completely at his discression.
My suggestion is to call Los Tules and check on the status of your unit. I will post a complete horror story later
My suggestion is to call Los Tules and check on the status of your unit. I will post a complete horror story later